Area 13 Ebikes Privacy Policy:
Last updated: October 25, 2026. JMG Ebikes LLC dba Area 13 eBikes operates https://area13ebikes.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. Information Collection And Use While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information"). Log Data Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Text Messaging (SMS/MMS) and Mobile Information
JMG Ebikes LLC dba Area 13 eBikes (“Area 13”) may collect your mobile phone number when you text us, fill out a form on our website, place an order, drop off a bike for service, book a rental or test ride, or contact our support team. We use your mobile number to send customer care text messages you have asked for, such as repair and service status, order and shipping updates, appointment coordination, and replies to your support questions.
We do not sell, rent, or share your mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This excludes service providers that help us deliver our text messages (such as our SMS platform), who may use it only to provide that service to us. All other categories of information sharing described in this policy, including sharing with payment providers such as Klarna, exclude text messaging originator opt-in data and consent.
Message frequency varies. Msg & data rates may apply. Reply STOP to any message to opt out, or HELP for help. You can also contact us at 530-615-0565 or info@area13ebikes.com. Full program terms: https://area13ebikes.com/sms-terms-and-conditions/
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Changes To This Privacy Policy:
Area 13 Ebikes may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes. Contact Us If you have any questions about this Privacy Policy, contact JMG Ebikes LLC dba Area 13 eBikes, 117 Neal Street, Suite B, Grass Valley, CA 95945 · 530-615-0565 · info@area13ebikes.com
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.