SMS/MMS Messaging Privacy
Area 13 Ebikes may collect your mobile phone number when you provide it through our website forms, checkout/order process, repair intake forms, rental or test ride forms, in-store service requests, customer support requests, or when you contact us by phone or text message.
We use mobile numbers to communicate with customers about service updates, repair status, order updates, appointment coordination, rental or test ride follow-up, and customer support.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide messaging services on behalf of Area 13 Ebikes.
Message frequency varies based on your activity with Area 13 Ebikes, including service requests, repair updates, orders, appointments, and customer support conversations. Message and data rates may apply.
You may opt out of SMS/MMS messages at any time by replying STOP. You may request help by replying HELP.